At UncleGew Organics LLC, we want customers to be satisfied with their purchase. Because many of our products are personal-care, topical, or consumable items, certain return restrictions are necessary for safety and hygiene.
Unopened and unused products may be eligible for return within 14 days of delivery.
Products must be:
Please contact UncleGew Organics LLC before sending any return.
For health, hygiene, and product-safety reasons, we generally cannot accept returns of products that have been opened, used, or had their safety seal or original packaging compromised.
This includes products such as:
Food, beverage, herbal, or other consumable products are not returnable once shipped unless they arrive damaged, defective, or incorrect.
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.
Please include:
If UncleGew Organics LLC determines that the product was damaged in shipping, defective, or sent incorrectly, we may provide a replacement or refund at no additional cost.
For approved returns that are not the result of an error by UncleGew Organics LLC, the customer is responsible for return shipping costs.
Original shipping charges are generally non-refundable.
If the return is due to an incorrect or defective item sent by UncleGew Organics LLC, we will work with you to resolve the issue.
Once an approved return is received and inspected, we will notify you of the refund status.
Approved refunds will normally be returned to the original payment method when possible.
Processing time after a refund is issued may vary depending on your bank or payment provider.
The same return and refund policy applies to orders picked up locally.
Please inspect your order when receiving it and notify us promptly if anything is missing, damaged, or incorrect.
If you need to cancel an order, contact us as soon as possible.
Orders that have already been packaged or shipped may not be eligible for cancellation.
For return, refund, replacement, or order questions, contact:
UncleGew Organics LLC
Memphis, Michigan 48041
Phone: 810-669-6959
Email: unclegew@unclegew.com
Website: UncleGew.com
